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Solution > Experience
Engage and delight: APSIS One for Experience
Engagement is key to growth. But to deliver easy, mind-blowing and loyalty-inducing experiences, you need to put every customer in the front row.
APSIS One gives you easy access to the data, the insights, and the marketing tools to make every experience count, and every customer want to return.
- Personalise customer communication with little effortlessly with APSIS AI Assistant
- Trigger marketing automation flows for real-time relevance
- Track and monitor website behaviour
- Create fine-tuned segments from multiple data points
- Don’t wait for IT – Get started in days. Not months
Why APSIS One adds value for experience
Does your MarTech stack help you reach your marketing goals? Sometimes, the grass is greener on the other side. With APSIS One, you can see up to:
20
%
of your lost sales recovered
400
%
increased sales through automated emails vs. bulk
40
%
increase in customer loyalty
50
%
resources saved with automation
25
%
advertising budget saved
100
%
reduced implementation cost
Every company faces a set of unique opportunities and industry-wide challenges.
As an experience marketer working with hospitality or events, you probably struggle with:
- Impersonal customer communication
Scattered data puts a cap on your ability to use data to personalise customer experiences.
- Manual inefficiency
Repetitive tasks and manual processes steal focus from activities that improve engagement and online sales.
- Disconnected customer data
Lack of cohesive insights hinders relevant customer journeys over multiple channels and platforms.
- Lack of customer loyalty
Inability to segment from multiple data points obstructs customer retention – impacting your growth.
- No real‑time relevance
Difficulty to use behavioural data to re-engage audiences – damaging cross-sell and upsell opportunities.
- Long road to implementation
Complex solutions, poor onboarding and hefty implementation costs prolong your ability to get started.
Can’t identify? Try another industry to find your perfect match
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APSIS One: A solution that suits your needs
MarTech is a jungle. We’re not shy to admit it. But we also understand the limitations of the data-void marketer. That’s why we created APSIS One: so you can cover every need in one interface – and add campaign tools and integrations to scale up your solution as you bookings skyrocket.
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APSIS One: A solution that suits your needs
MarTech is a jungle. We’re not shy to admit it. But we also understand the limitations of the data-void marketer. That’s why we created APSIS One: so you can cover every need in one interface – and add campaign tools and integrations to scale up your solution as you bookings skyrocket.
Create first-class experiences with APSIS One
Please every palate. APSIS One is an easy-to-use platform for advanced personalisation with native tools for owned media in One interface. Personalisation at scale has never been easier.
Full customer insights
Get to know your customers. Connect interactions across channels to unique customer profiles – enabling a single customer view, fine-tuned segments from multiple data points and consent management.
Optimise marketing performance
Reserve your resources to campaigns that work. Analyse bounces, clicks, opens and conversions from your email, SMS, website and automation activities to understand behavioural patterns, predict needs and increase activity.
Activate audiences and orchestrate campaigns
You have the data. Put it into action. Attract audiences, activate customers and increase the customer lifetime value with personalised emails, website tracking, marketing automation flows, SMS and Forms & Pages.
Real-time website tracking and insights
Hospitality starts way before showtime. Track and collect behavioural website data – and use the clicks, page views, and historic data to retarget, recommend, and give the right deals to the right customers.
Leverage a loyalty flow
Never let a customer go cold. Activate and create continuous engagement, prevent drop-offs and boost upsell opportunities with marketing automation for email and SMS.
Personalised email marketing
Create one email. Personalise it to enable endless variations. Optimise forms to maximise sign-ups, and use segments and dynamic content to maximise relevance, engagement and bookings.
Add on awareness and conversions
Bump your reach, take charge of the customer journey and get even more personal on even more touchpoints by adding Add-On tools to APSIS One.
Social & Display: Reach, retarget and optimise your spend
Export first-party data to personalise and narrow down your audience on Facebook, Instagram or LinkedIn – and make paid ads a natural part of your retargeting flows.
Event: Building stronger customer relationships
Host memorable events that turn into bookings. Use customer data to target relevant segments, and set up easy flows from promotion and invitation – all the way to evaluation.
Survey: Maximise responses and information
Skip dull, clunky and yawn-inducing questionnaires. Set up a survey in minutes, act on real-time behaviour, and capture inactive customers by gathering response data and following up with open-ended questions.
APP: Convert the mobile generation
Add a dash of first-party data to the ultimate mobile experience: your APP. Track in-app engagement to trigger relevant responses before, during and after the event.
Product Recommendation: Bookings boosted by relevance
Inspire, cross-sell and re-engage. Use historical and real-time data to create relevant recommendations that influence visitors and create a loop of bookings. Choose your tactic and create onsite or email recommendations in minutes.
Integrate to unify your view
Say goodbye to data silos, inconsistent customer journeys and marketing headaches. With the seamless and native APSIS One integrations, you can finally bring data, customers and business into one.
Full-funnel insights with CRM integrations
Unify sales, marketing and support to create a seamless customer experience. Connect APSIS One with your CRM to create a two-way flow of real-time data. Prevent churn, stay on top of customers and increase loyalty.
Optimise and personalise your site with CMS integrations
Synchronise data between APSIS One and Sitecore or Episerver – and let data optimise every element of your site and dictate what content category to display to which customer segment.
We want to make full use of the customer data generated from our ticket systems, website and other sources. By moving to APSIS One, we will be able to easily target audience segments with relevant content and attract a bigger crowd to our film screenings.
With APSIS One, we can get to know our guests and take the next step toward building even better relationships with them.
With APSIS One, we have the opportunity to work with automated customer journeys on a whole other level and integrate data from multiple platforms. This will enable us to tailor our communication to the customer’s status in the customer journey and become more efficient with our marketing efforts.
Experience APSIS One for yourself
We know your local and global market, your pain points and what your business needs to take flight. And we can set you up with the perfect platform: APSIS One.
But don’t take our word for it. Discover APSIS One for yourself.
Handpicked resources for experience
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Email Marketing Benchmarks 2023
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5 Essential Drip Campaigns For Travel, Events, and Hospitality
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